Delmont Veterinary Hospital at 2774 Pennsylvania 66 in Delmont, Pennsylvania

Customer Reviews about Delmont Veterinary Hospital

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  Very unprofessional. I terminated my association with 'DVH' after the last visit whereupon I was given eye-drops that 'burned' my Pet's eyes. I advised them of this and was told I made the decision. How Absurd! Upon advising this place to have my medical records ready for pickup I was emailed by the office manager that I will get nothing unless I learn to ask nice! I responded that I will indeed have the Pa Dept of State investigate if my Pet's records are not made available immediately. I received the records in the mail which are mostly 'scribble' accompanied by a letter advising me they will no longer be able to offer me medical care for my Pet. Apparently they did not understand that I had already DISMISSED them! There are comments on my Pet's records which are the opinion of this 'provider' and therefore are not relevant to the care of my Pet. A complete investigation of the competency of this place needs to be undertaken by the Pa D.O.S. licensing division. Despite the rude unprofessional treatment my Pet and I received and the derogatory comments and false information placed on my Pet's med records these people had the nerve to send me a postcard asking me to bring my pet back. Some nerve and obviously POOR record keeping. Place should be closed down! 6/19/16
  June 28, 2017

  by Mr. V. KARLSKI
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  The front line staff are very rude and make it appear that you are bothering them! I called to get my dog's shot record and was told I can stop by and pick it up. Went out to the office to pick up the record and was ignored by the one staff person that was not one the phone. When she did acknowledge me, I explained that I was there to pick up my dog's shot record. She snapped "did you call for it"; I stated that I had this morning. She looked to the staff person on her left (who had just hung up the phone) and said did you print any shot records out. At that time, the phone rings and she answers it and snaps "hold please!" The other lady stated no but it will only take a minute. She took my info and gave me my record. I was planning on scheduling an appointment for my dog's vaccination, but after that - no way! I drive 35 minutes and pay a toll to get there and back homd. No more!! This has not been the first time I have had an attitude or rude interaction with their front line staff. The doctor's and the tech's are ok but I'm done with that front line attitude. If you hate your job - you need to move on. After I left, I went to a scheduled an appointment to take my dog to a new vet closer to me and they could not have been any nicer, accomadating or pleasant!
  February 27, 2017

  by TheSighbrella
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  My family and I never had a problem with them for as long as I can remember. They had always been nice to us in the past so I didn't think anything of it. So we took our 11 year old Boston Terrier there for just a simple check up and a shot. Now note this dog is the sweetest thing ever. He's NEVER snipped and he hardly barks.. So anyway, they've done it before in the past nothing major. Once we saw the vet she proceed to get snippy that my dog wasn't neuter. We didn't have the money for such surgery so we just left it be. So anyway she continued to check him over being very ruff with him and I'm not even sure if she even cared... she went to check his bum and grabbed his tail and yanked on it... HARD... he snipped cause obviously that would hurt. She then told us that we had an aggressive dog and demanded he be muzzled. We refused cause it was her pullin on his tail that made him snap. She then yelled at us that another vet would have to see us then... ok no big deal right, a place like this should have more then one vet right?.... WRONG! she was it and we told the vet tec. what happened because there wasn't one with us in the room like there usually was. She proceed to tell us that she was it and that she would only come in if he was muzzled... we just wanted the shots and go so we reluctantly agreed if she would come in and just do the shot. So we get the muzzle which is for a big dog not our tiny terrior, it covered him whole head and he was wheezing cause he could barely breathe. She comes in with that big "I won" grin on and proceeds to put on these white gloves. We tell her that we just want the shot so we can take this muzzled off of him. She then screamed at us to get out and that we are not welcome here. We grab our dogs and go the the front desk and got the dogs records that day. They also tried to give us another dogs record that was apparently under our name but wasn't our.... we now go to a vet in Saltsburg. They're very friendly there and actually care about animals unlike this place... Also a few weeks later we got a postcard for another shot for our dog. Like we left wtf....
  January 16, 2017

  by Ashley Karp

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